Privacy Policy
★★★★★ Rated 5 stars on GoogleA plain-language look at what we collect when you call or fill out a form, why we collect it, and who actually sees it.
Overview
Water Damage Restoration Garland connects property owners across Garland, TX and the surrounding northeast Dallas metro with local water, fire, and mold restoration crews. This page explains what information we collect through this website, why we collect it, and how to reach us with questions. It covers waterdamagerestorationgarland.net and every page on it, including the form on our contact page.
Information We Collect
We only collect what is needed to get you help. That includes:
- Contact form details. When you fill out the form on our contact page, we collect your name, phone number, email address, property address, and a short description of the damage so the right crew can be sent out.
- Phone call details. When you dial (214) 238-9793, our team or answering service notes your name, callback number, and the situation you describe so the call can be routed to a crew that can respond.
- Email correspondence. If you write to info@waterdamagerestorationgarland.net directly, we keep that message and the address it came from so we can reply.
- Site analytics and cookies. Like most websites, this one uses standard analytics tools to see which pages get visited, how visitors found the site, and how it performs on different devices. That data is aggregated and is not tied to your name unless you have also called or submitted a form.
How We Use Your Information
Anything you send us through a call, form, or email is used to respond to your service request and get a crew looking at the property, schedule and confirm appointments, follow up if a call gets missed or a job needs a second visit, and keep basic records for insurance and warranty purposes. We do not use what you send us to build a marketing profile or to sell you unrelated products.
How We Share Your Information
We share information only with people who need it to help you: the restoration crew assigned to your job, so they know where to go and what to bring, and any vendor, such as a scheduling or answering service, that helps us operate under the same privacy expectations we hold ourselves to. We do not sell, rent, or trade your contact information to third-party marketers. If we are ever required to disclose information under a court order or similar legal process, we will, but that is the only outside disclosure we make without your say-so.
Cookies and Analytics
This site runs standard analytics tools that use cookies to understand aggregate traffic patterns and the devices people browse on. You can turn cookies off or clear them in your browser settings at any time. Doing so will not stop you from calling us or filling out the contact form, though a few site features that depend on cookies may stop working as expected.
Data Security
Information you send us is kept on secured systems, and access is limited to the people who need it to do their job, whether that is dispatching your service call or handling billing. No system connected to the internet is fully immune to a breach, so while we take reasonable steps to protect your data, we cannot promise perfect security, and no website honestly can.
Your Options and Requests
You are welcome to ask what we have on file about you, request a correction, or ask that it be deleted, and we will act on it unless certain insurance, legal, or accounting records have to stay on file. The fastest way to make any of these requests is to call (214) 238-9793 or email info@waterdamagerestorationgarland.net directly.
Children's Privacy
This site is built for property owners and is not directed at children. We do not knowingly collect information from anyone under 13. If you believe a child has sent us information through this site, contact us and we will remove it.
Changes to This Policy
We may update this policy as our business, or the law around it, changes. When we do, the new version replaces this one and the effective date below moves forward. Check back here if it has been a while since your last visit.
Effective date: July 18, 2026
Contact Us
Questions about anything on this page, or about your own information on file:
- Phone: (214) 238-9793
- Email: info@waterdamagerestorationgarland.net
- Website: https://www.waterdamagerestorationgarland.net/
You can also reach us anytime through the form on our contact page.
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